SnapStream Blog » Technical support http://blogs.snapstream.com An inside look at news, events and technology at Fri, 25 Sep 2009 22:30:05 +0000 http://wordpress.org/?v=2.8.5 en hourly 1 Top technical support issues – December 2008 http://blogs.snapstream.com/2008/12/12/top-technical-support-issues-december-2008/ http://blogs.snapstream.com/2008/12/12/top-technical-support-issues-december-2008/#comments Fri, 12 Dec 2008 14:49:24 +0000 Rakesh http://blogs.snapstream.com/?p=280 Setting up a PC DVR isn’t easy — you have to have the “right” combination of sound card, video card, motherboard, TV tuner card, and TV signal. And then they all have to be configured just right.

In an effort to try and help you troubleshoot your setup, here is a list of top recent technical support issues and common solutions to those problems:

  • Recording from clear QAM
  • Program guide is empty (or related problem)
  • Video issue (stuttering or choppy playback, no video, audio/video sync issue)
  • Web admin is inaccessible
  • Problem with iTunes integration or H.264

Common solutions to “Recording from clear QAM”:

Common solutions to “Program guide is empty (or related problem)”
Common solutions to “Video issue (stuttering or choppy playback, no video, audio/video sync issue)”
Common solutions to “Web admin is inaccessible”
Common solutions to “Problem with iTunes integration or H.264″
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