Top technical support issues – December 2008

December 12th, 2008 at 9:49 am by Rakesh

Setting up a PC DVR isn’t easy — you have to have the “right” combination of sound card, video card, motherboard, TV tuner card, and TV signal. And then they all have to be configured just right.

In an effort to try and help you troubleshoot your setup, here is a list of top recent technical support issues and common solutions to those problems:

  • Recording from clear QAM
  • Program guide is empty (or related problem)
  • Video issue (stuttering or choppy playback, no video, audio/video sync issue)
  • Web admin is inaccessible
  • Problem with iTunes integration or H.264

Common solutions to “Recording from clear QAM”:

One Response to “Top technical support issues – December 2008”

  1. Get a Gravatar at gravatar.com Ken Sayar Says:

    Whenever I use the Options with the Firefly remote and attempt to change display screen settings BeyondTV shuts down and the system reboots.